At Deva Hotel – managed by “Biato Property Management” EOOD – we are committed to protecting your privacy and supporting a general policy of openness about how we collect, use and disclose your personal information.

The purpose of this privacy statement is to inform you of Magnolia Garden Hotel‘s practices regarding the collection, use and disclosure of personal information that may be provided through the access or use of our sites or hotel services and related products. By staying overnight at our hotel and using the relevant products and services, or by visiting our site, you consent to your personal information being collected, used and disclosed in accordance with the terms and conditions set forth below.

This privacy statement explains how you can contact us if you have a question and if you want to change or delete any personal data that Magnolia Garden Hotel may have about you. We strongly recommend that you take the time to read the privacy statement.

Personal Information

For the purposes of this privacy statement, “personal information” means information about an individual.

What Personal Information We Collect:

Personal information may include at least some of the following:

  • Contact information (such as name, address, email address and telephone number);
  • Proof of identity (such as signature or passport number);
  • Financial and billing/billing information (such as credit card number / expiration date and credit history);

How We Use Your Personal Information:

We use your personal information to:

  • Reservation and confirmation of reservation;
  • Providing personalized communication;
  • Provision of timely and reliable services;
  • Anything necessary related to the administration of these services;
  • Research, develop, manage, maintain and improve these services;
  • Your billing for use of our products and services;
  • Collection of outstanding debts;
  • Assist in the investigation of a violation of legal norms regarding an emergency situation that threatens the life, health or safety of an individual.

When We Disclose Personal Information:

Except with your express consent, we will not sell, license, trade or rent your personal information to others.

We may share personal information with third parties and/or business partners engaged to assist us in providing services or performing one or more of the purposes described above.

Magnolia Garden Hotel reserves the right to disclose personal information to third parties if a law, regulation, search warrant, subpoena or court order legally requires and permits us to do so.

Magnolia Garden Hotel also reserves the right to disclose and / or transfer personal data to a third party in the event of a planned or completed purchase, sale (including by liquidation, sale, foreclosure or repossession), lease, merger or any other type of acquisition, sale, transfer, conveyance or financing of all or part of the assets or interests of Magnolia Garden Hotel so that you may continue to receive the same products and services from third parties persons.

Knowledge and Consent

We collect personal information about you only when you have voluntarily provided it to us. We usually ask for consent to the use or disclosure of your personal information at the time it is collected. In certain circumstances, consent may be sought after the information is collected but before it is actually used (for example, where we wish to use the information for a purpose that could not be previously identified).

The type of request for your consent that we would require will largely depend on the sensitivity of the personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions, but within a reasonable time. If you wish to withdraw your consent, please contact us at We will inform you of the procedures for withdrawing consent.

We state that we will not require consent from you as a condition of providing a product or service, nor will we require consent to the collection, use or disclosure of information beyond legal norms.

Use and Disclosure of Information for Marketing Purposes

If you have not opted out of receiving marketing materials, we may use (but not disclose) your personal information to promote and market additional goods, services and/or special offers from us or our business partners If you have provided your consent to us for this, we may also disclose your personal information (including name, mailing address and e-mail address) to these partners so that they can send you advertising materials directly.

You may choose not to consent to our use or disclosure of your personal information for direct marketing purposes by indicating your preferences by contacting us as described below (see “Contacting Us”).


Our customers should be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of cookies. Information collected in such ways is not personal information.

“Cookies” are small text files that are used to facilitate continuous user access. “Cookies” are not programs that burden the system and or cause damage. In general, cookies work by assigning a unique number to each customer, regardless of the place of assignment. If you do not want information collected through the use of cookies, a simple procedure in most browsers allows the customer to refuse or accept the cookie function.

How we protect your personal data

We make every commercial effort to ensure that the personal data collected from you is protected from loss and/or unauthorized access. This protection applies to information stored electronically and on paper. Access to your personal information is limited to selected employees or representatives. In addition, we use generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and/or unauthorized access.

Links to Third Party Sites

The Site may offer links to other third-party websites. You should be aware that operators of linked sites may also collect your personal data (including information obtained through the use of cookies) when you link to their websites. We are not responsible for how these third parties collect, use or disclose your personal information, so it is important that you read their privacy statements before providing them with your personal information.

Preservation and Storage of Personal Information

We retain your personal information for as long as necessary to fulfill the purpose(s) for which we collect it. Subject to applicable law, you consent to these purposes and your consent survives termination of our relationship with you.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time without notice. Only the Privacy Policy published on this site is in effect.

Correcting or updating data and Contacting us

You can help us maintain the accuracy of your personal information by notifying us of any changes to it. You may contact us in any of the following ways and request access to or correction/update of your personal information:

Phone: +359 893 73 07 07

In the event that you have any questions about this Privacy Policy or if you have reason to believe that we have not adhered to it, you may contact us at:

Address:  Bulgaria, city of Nessebar, quarter, “Black Sea – 1” No. 92, company “Biato Property Management” EOOD